CONTACT US

We’re here to help with sizing, shipping, returns, order updates, and product questions.

Support Information

Email: support@decrum.com

Phone: +1 631 800 7450

Business Hours: Monday to Friday, 9 AM–5 PM EST

Response Time: We usually respond within 3 to 7 hours, often sooner.

Live Chat: Available Monday to Friday, 9 AM–5 PM EST, for quick support.

You may find a quick answer through the links below before sending a message.

Size Guide Shipping Info Return & Exchange Track Your Order FAQs

Fill out the form below and our team will get back to you as soon as possible.

Have an order number? Add it to your message so we can assist you faster.

1575 South Gateway Rd Unit E, Mississauga, ON L4W 5J1